“Don’t go through life, grow through life.”
- Eric Butterworth
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Course
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ROT System Training – Record Retrieval Workflow
ROT System Training – Record Retrieval Workflow
Purpose:
This system-based eLearning course introduces new record retrieval specialists to the ROT platform used in legal case processing. The course walks learners through system navigation, logging requests, retrieving records, and verifying law firm data. Built-in simulations and knowledge checks ensure mastery of each step.
Tools used: Articulate Storyline 360, Canva, Adobe Premier Pro, Clipchamp
Course
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Interactive eLearning course on work-life balance and virtual communication
Purpose: This scenario-based eLearning course explores best practices for maintaining work-life balance, improving virtual communication, and fostering professional well-being in a remote work setting. Learners engage in interactive modules, workplace simulations, and an escape room challenge to reinforce concepts.
Tools used: Articulate Storyline, Canva, PowerPoint
Key Features:
Interactive scenarios built into Storyline
Escape room challenge for knowledge application
Layered animations, videos, and character interactions
Click below to view the facilitator guide and job aid for this project:
Course
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Purpose: This course trains participants in superior customer service, emphasizing communication, problem-solving, and satisfaction to boost loyalty, brand reputation, and business growth.
Tools used: Articulate Rise, Canva, Adobe Photoshop, Premiere Pro
Highlights:
Interaction built in Articulate Rise
A role-play scenario to apply the learner's knowledge
Course
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Purpose: This course is designed to educate participants on identifying, preventing, and responding to scams and phishing attacks in professional and personal settings. It covers the latest tactics used by cybercriminals, the impact of phishing on businesses, and best practices for securing sensitive information. Through interactive learning, real-world case studies, and role-play scenarios, participants will develop the skills needed to recognize suspicious activity, report threats, and protect themselves and their organization from cyber fraud.
Tools used: Articulate Rise, Canva, Adobe Photoshop, Premiere Pro
Highlights:
Interaction built in Articulate Rise
A role-play scenario to apply the learner's knowledge
Micro-Learning Course
Tips for video conference-720p-230425 (1).mp4Purpose: This document was designed to give tips on how to successfully have a video conference.
Tools used: Vyond
LEARNING MANAGEMENT SYSTEM
This case study highlights the challenges and successes of implementing and managing the first-ever Learning Management System (LMS) for a prominent personal injury law firm. Faced with the need to transition from traditional training methods to a digital-first approach, this project involved setting up, customizing, and rolling out an LMS tailored to enhance the training process for legal assistants and case managers.
LMS Case Study.pdfPage updated
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